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  3. FAQ's

FAQ's

This is a section of quick questions and answers

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  • ★ Attaching the Bond Form to a Tenant Diary - For paying to Bond Services
  • ★ Palace Data -Re: Privacy Act Guidance for Landlords and Tenants
  • Supported Virtual Tours Sites
  • I pay by my Bonds by Credit Card, can I keep doing that?
  • Part Payments for Rent Explained
  • Microsoft Teams - How to Use
  • Strict Audit Settings explained
  • How to generate a Portfolio Summary Report
  • Can I save Palace as a shortcut on my desktop?
  • Does Monthly Rent need to be set up differently
  • Tenancy Details Report & Summary of Rent - The differences and Troubleshooting
  • How to Resize PDF Documents
  • The Owner statement: Paid to dates do not match
  • Setting up a repetitive tenant invoice
  • Did an Inspection on the wrong Property - Can I move it to the correct one?
  • Changing the Vacate Date - Pop up re Overpaid Rent Ledger
  • Double up on Trade Me - How can I tell if this is a Palace issue or not
  • I received an Email Failed to Send Message - Owner Statements Month End
  • Understanding the different Charge Types in Palace
  • How do I prepare and send my Inspection Report to the Owner once I have completed the inspection
  • Sending Video Tours to H! (Harcourts)
  • Why do some of my Owner statements show a Palace Code and others don't?
  • The Paid to dates seem to go backwards on the Owner Statement.
  • Why can't I drag and drop images into either the Image Tab or the Inspection Report
  • Reporting and Recording Periodic Leases
  • Is there a report logged of any properties uploading to Advertising sites? RTAA requirement
  • How to Send a Past Inspection Report/ Template to your App
  • Sending Owner Statements to the Secondary Email Address at Month End
  • Mailing List to receive all Updates regarding Palace!
  • What do the Different Colours Mean in the Document Flow Area?
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