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  3. FAQ's

FAQ's

This is a section of quick questions and answers

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  • ★ How to set up Caller ID on your iPhone
  • ★ Attaching the Bond Form to a Tenant Diary - For paying to Bond Services
  • Vote for New Ideas
  • Special Characters
  • Prime Group - Rent Refunds - Overpaid rent
  • Prime - Clearing Owners and Ledgers - Paying into Owner Transfers
  • Prime Group - Receipting against the Tenant Invoice
  • Prime Group Processing the Repetitive Invoice - Tenant
  • Prime Group - TV, Parking or Fridge Hire - Repetitive Charge set up
  • Tenancy Created API - Showing on Dashboard - What does it mean?
  • How to Invoice an Owner using an Owner Statement
  • How to set up Guaranteed Rent
  • What is the benefit of adding Tenants into the Additional Tenant tab of the Tenancy screen?
  • Can I reverse a Supplier Payment?
  • Supported Virtual Tours Sites
  • I pay by my Bonds by Credit Card, can I keep doing that?
  • Part Payments for Rent Explained
  • Microsoft Teams - How to Use
  • Strict Audit Settings explained
  • How to generate a Portfolio Summary Report
  • Can I save Palace as a shortcut on my desktop?
  • Does Monthly Rent need to be set up differently
  • Tenancy Details Report & Summary of Rent - The differences and Troubleshooting
  • How to Resize PDF Documents
  • The Owner statement: Paid to dates do not match
  • Setting up a repetitive tenant invoice
  • Did an Inspection on the wrong Property - Can I move it to the correct one?
  • Changing the Vacate Date - Pop up re Overpaid Rent Ledger
  • Double up on Trade Me - How can I tell if this is a Palace issue or not
  • I received an Email Failed to Send Message - Owner Statements Month End
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