FAQ's
This is a section of quick questions and answers
- ★ How to set up Caller ID on your iPhone
- ★ Attaching the Bond Form to a Tenant Diary - For paying to Bond Services
- Vote for New Ideas
- Special Characters
- Prime Group - Rent Refunds - Overpaid rent
- Prime - Clearing Owners and Ledgers - Paying into Owner Transfers
- Prime Group - Receipting against the Tenant Invoice
- Prime Group Processing the Repetitive Invoice - Tenant
- Prime Group - TV, Parking or Fridge Hire - Repetitive Charge set up
- Tenancy Created API - Showing on Dashboard - What does it mean?
- How to Invoice an Owner using an Owner Statement
- How to set up Guaranteed Rent
- What is the benefit of adding Tenants into the Additional Tenant tab of the Tenancy screen?
- Can I reverse a Supplier Payment?
- Supported Virtual Tours Sites
- I pay by my Bonds by Credit Card, can I keep doing that?
- Part Payments for Rent Explained
- Microsoft Teams - How to Use
- Strict Audit Settings explained
- How to generate a Portfolio Summary Report
- Can I save Palace as a shortcut on my desktop?
- Does Monthly Rent need to be set up differently
- Tenancy Details Report & Summary of Rent - The differences and Troubleshooting
- How to Resize PDF Documents
- The Owner statement: Paid to dates do not match
- Setting up a repetitive tenant invoice
- Did an Inspection on the wrong Property - Can I move it to the correct one?
- Changing the Vacate Date - Pop up re Overpaid Rent Ledger
- Double up on Trade Me - How can I tell if this is a Palace issue or not
- I received an Email Failed to Send Message - Owner Statements Month End