FAQ's
This is a section of quick questions and answers
- ★ Palace Data -Re: Privacy Act Guidance for Landlords and Tenants
- Double up on Trade Me - How can I tell if this is a Palace issue or not
- I received an Email Failed to Send Message - Owner Statements Month End
- How do I prepare and send my Inspection Report to the Owner once I have completed the inspection
- Sending Video Tours to H! (Harcourts)
- Why do some of my Owner statements show a Palace Code and others don't?
- The Paid to dates seem to go backwards on the Owner Statement.
- Why can't I drag and drop images into either the Image Tab or the Inspection Report
- Reporting and Recording Periodic Leases
- Advertising Requirements for the RTA Changes
- How to Send a Past Inspection Report/ Template to your App
- Sending Owner Statements to the Secondary Email Address at Month End
- Mailing List to receive all Updates regarding Palace!
- What do the Different Colours Mean in the Document Flow Area?
- Why can I not advertise to Trade Me?
- Owner got Error Message when trying to send email to Palace
- Setting Up two tenants to pay separately
- How to reverse a partially paid or fully paid Tenancy Invoice
- Owner wants a separate bank account for one of their properties
- Net Off error when trying to pay Owners
- Security Information
- How to set up Owner Wow Calls
- Ideas Portal
- System Reports - Email Log
- System Reports - Change Log
- How to put on a Keep Back and Understanding Accumulating Keep Backs
- How to do a Rent Reduction
- Strict Audit No - Net Off Facility
- How to Upload Long Video Inspections
- Owner Is Not Receiving Our Emails