FAQ's
This is a section of quick questions and answers
- ★ Attaching the Bond Form to a Tenant Diary - For paying to Bond Services
- ★ Palace Data -Re: Privacy Act Guidance for Landlords and Tenants
- What is the benefit of adding Tenants into the Additional Tenant tab of the Tenancy screen?
- Can I reverse a Supplier Payment?
- Supported Virtual Tours Sites
- I pay by my Bonds by Credit Card, can I keep doing that?
- Part Payments for Rent Explained
- Microsoft Teams - How to Use
- Strict Audit Settings explained
- How to generate a Portfolio Summary Report
- Can I save Palace as a shortcut on my desktop?
- Does Monthly Rent need to be set up differently
- Tenancy Details Report & Summary of Rent - The differences and Troubleshooting
- How to Resize PDF Documents
- The Owner statement: Paid to dates do not match
- Setting up a repetitive tenant invoice
- Did an Inspection on the wrong Property - Can I move it to the correct one?
- Changing the Vacate Date - Pop up re Overpaid Rent Ledger
- Double up on Trade Me - How can I tell if this is a Palace issue or not
- I received an Email Failed to Send Message - Owner Statements Month End
- Understanding the different Charge Types in Palace
- How do I prepare and send my Inspection Report to the Owner once I have completed the inspection
- Sending Video Tours to H! (Harcourts)
- Why do some of my Owner statements show a Palace Code and others don't?
- The Paid to dates seem to go backwards on the Owner Statement.
- Why can't I drag and drop images into either the Image Tab or the Inspection Report
- Reporting and Recording Periodic Leases
- Is there a report logged of any properties uploading to Advertising sites? RTAA requirement
- How to Send a Past Inspection Report/ Template to your App
- Sending Owner Statements to the Secondary Email Address at Month End