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  2. Help - Palace Live/Server
  3. Commonly Asked Questions

Commonly Asked Questions

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  • Palace Live: Duplicating a document template and changing type
  • How to White List/Unblock your Email address
  • Why are my clients not receiving my emails?
  • How to install Citrix on a Mac
  • How to Manage Commercial Properties using Palace
  • How to Install Citrix Receiver on a Windows computer
  • What is Uncleared Funds
  • Why does my Palace Time Out so often?
  • How to access your C Drive in Palace Live
  • Why is Citrix timing out?
  • What do the 3 options mean in the Strict Audit drop down box?
  • How to clear old debt against an agent you want to archive
  • How to archive and re-instating casual owners and properties
  • What "Authorities" should I give my staff?
  • Citrix Uninstall on a Mac Computer
  • Holiday Booking Sheet
  • How to Change Citrix password
  • Summary and Important Notes
  • "How do I update my version of Palace?" (Palace Server Only)
  • How to give permission to Mac computers to attach files to Palace
  • Holiday statements explained
  • Palace Live: How do I export Mail Merge Labels from Palace to Word?
  • Custom Fields
  • Why does my statement totals differ when I print two statements from the same month
  • Can we use Palace to handle our Sales Trust?

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