Help - New Palace
All you need to know can be found in here.
Month End and Mid Month
System and User Set up
- ★ Setting up for Charge Owner Letting Fees
- How to set up Out of Office Auto Reply for your Palace Email
- Changing the default Owner statement type in the system
- Moving a Portfolio from one Property Manager to another
- Entering your logo into Palace - Editing or Changing your logo
- System Set Up - Management settings Tab See all 12 articles
Advertising and Web Uploads
Supplier, Work Orders and Maintenance
- Invoice Priority Processing
- Setting a fixed maintenance fee or reduced fee against a property
- Keeping track of open Work Orders - Running a work order report
- Unpaid Supplier Report
- Attaching scanned invoices to Transactions - In retrospect
- Reversing an supplier invoice - Not yet paid to Supplier See all 20 articles
Inspection Process
Rent Reviews and Increases
Integrations with Palace - API's
Rent Arrears
Mobile Inspection App
Document Scanning and Processing
Key Management
Mail Merge
Commonly Asked Questions
- I am wanting to close my Month End off early due to Christmas what should I do?
- Property not transferring to any website upon transfer, why is this
- Reset Month End Lock - Locked out of Month End
- How to archive and cancel an old user
- Setting up a fixed management fee
- Alerts: - Setting up Alerts - Owners Properties and Tenants See all 13 articles
Diary
Properties
Transactions
- ★ Charging an Owner the Let Fee
- Importing the bank statement and Matching
- Customising the Bank Import - Bank Statement download
- Direct Debits for Tenant Invoices - Creating the files to send to the bank
- Direct Debits Rent - Creating File to be sent to Bank
- Direct Debits - Setting up See all 29 articles