Help - New Palace
All you need to know can be found in here.
Tenant Information
Healthy Homes Standards | Health & Safety
Commonly Asked Questions
- ★ Palace Data -Re: Privacy Act Guidance for Landlords and Tenants)
- Cannot close-off month-end due to items presented in the wrong month
- How to set up Owner Wow Calls
- How to put on a Keep Back and Understanding Accumulating Keep Backs
- How to do a Rent Reduction
- Strict Audit No - Net Off Facility See all 44 articles
Palace Tips & Tricks
- Improve Performance from your End
- Reversing and Hiding Transactions & Inspection Date Changes
- Create Hyperlinks & File Storage
- Easy Navigation & Refresh Your Reports
- Follow-up Dates on Emails Received into Palace & Save and View
- Shortcut to Palace, Drag and Drop Files & Work Order Email Template See all 7 articles
Properties
Month-End and Mid-Month
Transactions
System and User Set up
Advertising and Web Uploads
Supplier, Work Orders and Maintenance
- ★ Not all Scanned Invoices are showing in Document Flow - Why?
- Supplier Troubleshooting - Supplier paid but Invoice needs reversing. Paid incorrectly
- Supplier Troubleshooting - Wrong Property charged but correct supplier and supplier already paid
- Setting up Document Flow (property management company is the supplier)
- Document Flow: Can I scan all my invoices into this area?
- Invoice Priority Processing See all 25 articles
Inspection Process
- Changing Inspection Dates in Bulk
- Out of Memory Error when Sending out Inspection Reports
- How to Save Photos Off An Inspection Report
- (New) Liquid Palace App Services
- My Inspection Report won't print - PDF File error
- Processing the Inspection - Charging and rolling the inspection over See all 10 articles