Help
All you need to know can be found in here.
Social Housing and Affordable Housing
Holiday Guest - Management
Reports
Dashboard
Tenant Information
- ★ System Setting - To allow you to archive a Tenant with Invoices Owing
- Change The Date that the tenant pays on - Payment Cycle
- How To Add An Existing Tenant That Is New To Your Company
- How to Archive a Duplicated Tenant
- How to Enter a New Tenant
- How to enter Bond Information onto the Tenant record See all 11 articles
Healthy Homes Standards | Health & Safety
Palace Tips & Tricks
- Rent Calculator
- Did you know you can use Grammarly in Palace
- Did you know, that you can drag and drop files into Palace?
- Did you know, you can save and view in an Owner, Property and Tenant screen
- Print button greyed out? Not able to Print? - Clear Cache and Cookies
- Palace performance slow? Check your computer's specifications See all 11 articles
Properties
Month-End and Mid-Month
- ★ Month End- Based on the Entire Month End Wizard
- ★ Reports to Check Prior To Month End
- The difference between a Remittance and an Owner statement at mid month
- Processing Mid Month
- Doing month end and I Cannot close-off month-end due to items presented in the wrong month
- Year End Statement (EOFY) - How to Read. See all 13 articles
Transactions
System and User Set up
Advertising and Web Uploads
Supplier, Work Orders and Maintenance
- ★ Integrating Maintenance Plus (M+) with Palace
- Archiving a Supplier/Works Order Statuses - Things to Know
- Supplier Troubleshooting - Supplier paid but Invoice needs reversing. Paid incorrectly
- Supplier Troubleshooting - Wrong Property charged but correct supplier and supplier already paid
- Setting up Document Flow (property management company is the supplier)
- Document Flow: Can I scan all my invoices into this area? See all 26 articles
Rent Reviews and Increases
Integrations with Palace - API's
Rent Arrears
Document Workflow (Scanning and Processing)
- Barcode Scanning
- Setting up for Document Flow - Palace Water rates etc - Email
- Advanced Invoice Scanning (Invoice Flow)
- Document Workflow - Scanning and Processing Explained
- Document Workflow - Processing the Invoice (Includes Matching)
- Document Workflow - Approval Tab in Dashboard See all 8 articles
Key Management
Mail Merge
- Fast Connect - Power Comparison
- List of Mail Merge / Custom View Fields
- How to set up SMS Templates
- Document Templates (Setup 'Centralized' Templates for Multiple Branches / Regions)
- Sending SMS in Bulk
- Palace Liquid: How to create labels in Word (by exporting a list of owners from Palace) See all 12 articles