Q The same property is showing on Trade me twice? How did this happen? Is this a Palace issue?
A Before you put in a support ticket, there is a way you can check if it doubled up through the API or not.
When Palace sends a property to Trade Me, it will use your three alpha Palace code as the company reference, so you will see the following GLS5515 (The first three letters are specific to a client in palace) in the first screen of the listing on Trade Me. This means the property was sent up by Palace API
If you see a random code with only 2 Alphas, this means it was uploaded manually and not through the API.