I received an Email Failed to Send Message - Owner Statements Month End

Q:  I have an Email Failed error in the Owner Month End statement run, what does this mean

 

A:  The message reads "Email failed to send: Message - A recipient must be specified".  The most common reason for this, is under Owner - Financial Tab

There is a setting "Include Alternate Address" If this is set to Yes but there is no Email 2 set on the Details screen on the Owner. It will cause an error

 

Alternative_Statement.png

To sort, you can either add an Email 2 or turn the Alternate Address setting to NO

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