Microsoft Teams - How to Use

Join a meeting without a Teams account

You can join a Teams meeting anytime, from any device, whether you have a Teams account or not.

If you don't have an account, follow these steps to join as a guest.

Note: Some meetings don't allow people to join as guests.

• Go to the meeting invite and select Join Microsoft Teams Meeting.

• This will open a web page, where you will see two choices: Download the Windows app and Continue on this browser instead. If you join on the web, you can use either Microsoft Edge or Google Chrome. Your browser may ask if it's okay for Teams to use your microphone and camera. Be sure to allow it so you won't be seen and heard in your meeting.

• Enter your name and choose your audio and video settings. If the meeting room (or another device that's connected to the meeting) is nearby, choose Audio off to avoid disrupting others. If you are joining the meeting to screen share and are using another device to talk you can turn off the microphone to avoid an echo. If your computer sound is high you will hear others on the computer. You can turn down the computer sound.

• When you are ready, click Join now.

• This will bring you into the meeting lobby. We'll notify the meeting organizer that you're there, and someone in the meeting can then admit you.

Sharing your screen as a guest:

• Click on the Open share tray button. (The icon is a square with an upward-facing arrow)
• Click on the new pop-up window Desktop/Window.

• A new screen will appear with the heading Entire Screen. This is recommended as switching between tabs and programs will be accessible.
• Click on the image or if there are more, click on the image of the screen you want to share and then click on Share.

Notes:

• If no one admits you to the meeting within 15 minutes, you'll be removed from the lobby. If that happens, you can try joining again.
• Once you're in the meeting, everyone will see a Meeting guest label with your name.
• Some features of Teams meetings aren't available to guests.
• As a guest, there is no option to be able to take control of the system.

Organizer's view:

If you are the meeting organizer, you will be alerted when someone is waiting in the lobby.

Click Admit letting them right into the meeting, or View Lobby to admit or deny them, as well as see a list of everyone who's waiting.

Note: Anyone that joins the meeting and doesn't have a Teams account will be labelled Meeting guest.

 

Share content on a Mac

If you're using a Mac, you'll need to grant permission to Teams to record your computer's screen before you can share.

• You'll be prompted to grant permission the first time you try to share your screen. Select Open System Preferences from the prompt.

  If you miss the prompt, you can do this anytime by going to Apple Menu > System Preferences > Security & Privacy.

• Under Screen Recording, make sure Microsoft Teams is selected.

• Go back to your meeting and try sharing your screen again.

Note: If you're using Teams on the web, make sure you've also granted screen recording permission to your browser.

 

Join a meeting without a Teams account on your mobile

• If you do not have Microsoft Teams installed on your mobile device, but have a meeting link you can tap on the link and will be directed to the App Store to download the Microsoft Teams app.

• Once the app has been downloaded you can close the App Store, go back to the meeting link and tap on it to launch the Microsoft Teams app.
• If the app asks to allow various items such as the camera, microphone, etc, tap OK on all messages.

• If you have been asked to share your screen, once you are in the meeting tap the 3 dots (bottom right-hand side near the end call button).
• A Share button will appear. Tap on Share.

• Tap on the Share screen. (Do not enable audio)
• It may count down and the screen will begin broadcasting.

 

Reaching out to our support team:

When creating a support request please ensure you have placed as much information as possible to help the support agent to investigate your query. I.e., full contact details, contact number, company name and items regarding the issue you are experiencing. I.e., tenant/owner/supplier/property name, a copy of a report (if possible).

If you require additional assistance, click here to submit a support request or click on the pink/white Help button from within Palace.