There are tons of different devices that can be used to take images, whether it be for property advertisements or property inspections, the continuous advancements in technology means higher quality pictures and larger file sizes.
The general capacity for file size sits at 20mb, which means anything that exceeds this limit won't be able to be uploaded into Palace. To help out though, you can use this handy site to compress the file size of your images.
Once your images have been compressed you will need to save them to your PC which will place them into a .zip file. From here, you can open up the .zip file and drag those images from your PC into Palace successfully