Entering a Tenant Invoice

This tutorial will take you through how to a tenant invoice. You can view this in full screen and have the option to Try It (click through the tutorial), View It (a scrollable format), Watch It (watch the tutorial), or Print It (which gives you a PDF to download... the choice is yours! Click Start


This tutorial will step you through how to enter a new tenant invoice


1. Open the Financial menu

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2. and select transactions

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3. Click into the Generate Single Transactions dropdown

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4. and select Invoice - Tenancy

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5. Click generate

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6. Click into the Select a Tenancy dropdown

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7. You can search by tenant, property or code number. Select the tenant you want to invoice

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8. The date will default to today and the agent will default to the property manager for this property. Change these if needed.
Click into the expense dropdown, if you cannot locate an expense related to this invoice you can select add new to create one

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9. Click on water rates

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10. Click to enter the reference number from the water rates account

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11. The apply to relates to where these invoice funds need to be allocated when the tenant pays this invoice. Apply to Owner Account means the money will go to the owner.
Apply to Ledger fee means the money will go to the agency (ie, a Break Lease Fee)

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12. Enter the invoice amount of $65.32

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13. Select Choose File if you want to attach the actual copy of the water account to this Palace generated invoice

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14. Browse for and select the invoice

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15. and click Open

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16. The water account is now attached.

The Due Date will default based on your system settings (ie, 14 days from today) and can be changed if needed

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17. Download invoice relates to the water account that was just attached. If you want this to send to the tenant with the Palace generated invoice, toggle this to Yes. If you only want the Palace generated invoice to send to the tenant, leave this as No

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18. Email invoice will be Yes if the tenant has been setup to receive invoices by email. If they are setup to receive paper copies this will be No. The invoice will be emailed to the tenant as soon as we process this transaction

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19. Track Charge should be Yes. This means you can track invoices whether they are paid or unpaid

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20. Type in the Comments "Water Rates". The comments are what the tenant is being invoiced for

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21. If the tenant had any money held for this invoice (money paid in advance), it would show here in the Available Receipt Assignment. If there was money available you could select to assign it to this invoice

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22. Click Confirm

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23. If you had more tenant invoices to enter, you could select Generate again, select the next tenant, complete the invoice details and confirm. This would create a list of your tenant invoices here on this screen.

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24. If you want to print a list of the tenant invoices that show on this screen before you process them, you can do so by selecting Print

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25. To enter these invoice transactions and send off the invoices, click Process

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26. and that's it! We're all done

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Here's an interactive tutorial


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