How to Resize PDF Documents

If you are unable to email a PDF document the file size could be too large and therefore the file would need to be compressed.

Once the file has been downloaded to your computer the following article explains how to compress a PDF document:



  • Once compressed, Download the compressed PDF

  • Once done you will be able to email and attach this PDF or print your inspection

  • Below shows what can be done:




Reaching out to our support team:

When creating a support request please ensure you have placed as much information as possible to help the support agent to investigate your query. I.e., full contact details, contact number, company name and items regarding the issue you are experiencing. I.e., tenant/owner/supplier/property name, a copy of a report (if possible).

If you require additional assistance, click here to submit a support request or click on the pink/white Help button from within Palace.

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