If you have the Overpaid Rent Ledger setting turned, it means that when a vacate date is put in and the rent has already been paid up to the vacate date, it will take that money and put it in a ledger.
So if you change a vacate date, The system will check if there is any money being currently held in the overpaid Rent Ledger. If there is, you will get a pop up telling you to handle that first.
Here are the instructions for doing that
- Reverse the transaction that put the money into this ledger
- Change the vacate date at this stage
- Then receipt the reversed amount in as receipt rent - Palace will work out the money to go to the owner and the money to go back into the Overpaid rent ledger based on the new Vacate Date.
- Present both transactions in Bank Reconciliation as they are internal transactions and will equal the same amount.