What can you do to Improve Performance from your end?
As you'll be aware, at Palace we have been working very hard to improve the speed and processing performance by increasing capabilities.
We have noticed that some clients were still complaining about speed, so that led us to do some tests on their computers and we had some interesting findings. Some computers have only 4GB of RAM, if you have multiple tasks operating it will use 75 - 80% of that memory. When there are multiple programs/processes running on a PC with this configuration any task that requires more memory will either freeze or just not respond.
The recommended specifications to run cloud-based processing software are:
- 8GB RAM,
- i5 or 7 Processor is needed, i5 will do but i7 is better.
Having this configuration allows the PC to perform multiple tasks faster without lagging. Internet speed matters a lot too so having a fast internet is always recommended as having a fast PC and a slow internet will cause issues as well.
So if you are experiencing any slowness or performance around some processes, please make sure that your computers are up to date and are able to run the software.