If you find that you have a duplicate or even a triplicate of a property inside the Export List you can do the following to remove one (or more copies).
- Go to the property diary
- Look for the Inspections Property Inspection diary entry. Make sure you are deleting the item you no longer require
- Click on the Edit drop-down and Delete
This will delete the inspection charge.
Go back to the Export List, search for the address and the correct (only) one will appear.
Reaching out to our support team:
When creating a support request please ensure you have placed as much information as possible to help the support agent to investigate your query. I.e., full contact details, contact number, company name and items regarding the issue you are experiencing. I.e., tenant/owner/supplier/property name, a copy of a report (if possible).
If you require additional assistance, click here to submit a support request or click on the pink/white Help button from within Palace.
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