Rent Reduction and Rent Deferral

1. Rent deferral agreement - $500 per week now $400 per week for x weeks but you pay back that $100 difference later
2. Rent reduction agreement - $500 per week now $400 per week for x weeks, no requirement to pay back the difference.

The first instructions are how to set up the Custom Fields so you can do a custom view to pull a report on this information easily.

1. Go to System 
2. Custom Fields
3. Click on the Tenancy Tab
   
4. Under Custom Field 1 - Select Text
5. In the next Column - Type "Rent Deferral"
6. Now repeat those steps for "Rent Reduction"
7. Then Save Changes

For Rent Deferral Agreement

Please note: This will show as arrears, so please make sure you have marked them as a deferral tenant, so you do not chase the arrears.

• Go to the tenant
• On the side hand side under Payment Type, you will see one that says Custom Fields - Click there
  
• You will see the two choices, Rent Deferral or Rent Reduction
• Type yes and then a short note. i.e how much for how long
• Click on Save
• That is all you need to do for Rent Deferral

For Rent Reduction Agreement

• Follow the instructions above to select Rent Reduction from the Custom Fields
• Then scroll down to the Rent Changes area
• Click on Add 
• Put in the date it is going to take effect, make sure it matches a rent period
  
• Put in the new rent rate
• Check the period and click on save.
• NOTE: DO NOT DELETE ANY OTHER RENT CHANGES
• If you know when the rent will go back to normal, you can then click on Add again
• Put in the date it is going to return to normal
• Put in the correct amount
• Click on save
• That will then sit there and stop you worrying about remembering to do it

Running A custom view

To set up a custom view to see this information

• Go to Tenant - Custom Views
• Click on Create New
• Name it: Eg. Covid 19 - Rent Changes 
• Then follow exactly the set up below
  
• To get the rules - you click on add rule
• Once done, click on Save

To Run the Report

• Tenant - Custom Views
• Select the Covid 19 Rent Changes (Or what ever you called it) and click on it
• You can click on column headings to sort and you can export to a spreadsheet if you want