Using the Diary

Learn how to utilise the diary options that are available against your Owners, Properties and Tenancies. This includes saving external documents, settings reminders, adding charges and sending out correspondence.

If the above video does not play or you would like to use the external link you can access this webinar by clicking the following link - Using the Diary


Issue fixed 10/02/2023

Diaries: Deleting entries: We have added validation for Users (who have the 'Delete Diary Entry' authority set to Yes) when deleting a diary entry. Users can now expect to see confirmation of deletion when processed successfully.



Reaching out to our support team:

When creating a support request please ensure you have placed as much information as possible to help the support agent to investigate your query. I.e., full contact details, contact number, company name and items regarding the issue you are experiencing. I.e., tenant/owner/supplier/property name, a copy of a report (if possible).

If you require additional assistance, click here to submit a support request or click on the pink/white Help button from within Palace.

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