How can I change the email template that goes with a Work Order


Work Order Email Template

When sending work orders from Palace, you can have key information merge into the email to your tradie such as the Job Description and Job Number, so they can get the relevant information before even opening the work order attachment! Read on to find out how…

Email templates are found under System > Email Templates


Here you will find templates for owner statements, tenant invoices and supplier remittances too!

Click Edit on the Work Order Template.

Merge fields are found at the top of the page. Create a signature with a merge field for the agent name and it will merge in the relevant property manager too.




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