Adding a User Email Signature

To personalise your emails, add a signature

  • Go to Users > Current users (You will need access permissions to be allowed into this area)
  • Find the user you need to edit
  • Click on the drop-down arrow beside the Edit button
  • Choose Email Signature


  • You can copy and paste your signature here
  • Once the information appears, check fonts and spelling, etc.
  • Click on Save & close
  • Do a test by emailing yourself from Palace to see if it shows correctly as the recipient

Below is a short clip of the above steps.



If you have a company logo designed for email signatures, i.e. smaller than the letterhead in Palace, this can be used for best results. Sometimes larger images that are dragged to look smaller to fit in this area may expand on the recipient's side.


If you have a letterhead/logo you would like to add to Palace, the following article explains how this can be done:

Placing your letterhead/logo into Palace


Reaching out to our support team:

When creating a support request please ensure you have placed as much information as possible to help the support agent to investigate your query. I.e., full contact details, contact number, company name and items regarding the issue you are experiencing. I.e., tenant/owner/supplier/property name, a copy of a report (if possible).

If you require additional assistance, click here to submit a support request or click on the pink/white Help button from within Palace.

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