How to resize photos in bulk
If a client has taken photos outside of the app and now the inspection report is too large to be emailed or printed?
Follow the below instructions on how to resize the photos and re-attach them to the inspection report
Why does this happen?
The inspection app is designed to compress the images taken so that you can fit X amount of photos into the PDF file generated and have it emailed out or printed within Palace successfully.
However, if a client takes photos outside of the app and manually adds them to the inspection report, you may run into some trouble. Photos taken on devices such as iPads, mobile phones, digital cameras etc. are saved in their normal HD quality file size. Some images can be 1mb and over depending on the device used to take the photo.
To be able to email a file out within Palace, the file must be less than 20mb, which is the general limit across other email domains, though each domain setup is different. If a client has attached X amount of their photos taken outside of the app, the report will most likely be generated to be over the 20mb limit and therefore will not be able to be emailed or printed.
Follow the below steps on how to compress the inspection photos and re-add them for the client to successfully email or print the report out.
Resizing the images
Open the below link which will take you to the below screen. Drag and drop all the photo’s that need to be compressed into where it says "Drag and Drop Images here.
Once your photos are successfully imported, you should see the below screen.
You do NOT need to make any changes to the default settings, go ahead and ‘start resizing’. The resizing shouldn’t take too long, but will depend on the original file size and amount of photos being resized.
Once done you should see the green complete screen as below -
Finding your photos
If you’re using chrome, your new photos will be at the bottom of your web page and is compressed into a zip file by default. If you use another web browser, you will most likely find the photos in your download’s folder. Click on the little arrow drop box and select the option
‘show in folder’ to be taken to the direct folder.
From here, double click on the zip file and you should see a preview of all your new photos as per the screenshot. Highlight all the photos and drag and drop to your desktop or somewhere easy to find for when we jump into Palace.
Editing your inspection
You have two options for this one, you can either add our new photos to the existing report in the diary (results in two copies of each photo and you will need to untick the originals to exclude from the report) NOTE: If you choose this option, you will need to rename the new versions of the photos to be different to the originals
You can re-create the inspection and add the newly resized new ones.
Option 1 – Open up the property diary and right click to edit the inspection report.
Click on the ‘Images’ tab and select the paperclip option.
Navigate your way to the folder that you saved the resized photos and attach them to our report.
Now untick all the original whilst leaving the resized versions ticked.
Generate our report and print/email and you should be good to go from here.
Option 2 – Perform an export from Palace to your iLink account (inspection app) for the one property. In your device, start a ‘new inspection’ under ROUTINE or FULL depending on which type you used originally. Once open, check to see if all the notes are there and match up with what is currently in the diary. When you’re happy with how it looks, jump into your upload’s screen and upload this copy of your inspection and proceed to import back into Palace.
At this stage you will have two copies of the inspection report – The original that cannot be emailed/printed and the newly imported version with just the notes.
Using the version with notes only, edit and go into the images tab and attach your new photos using the paperclip option.
Preview the report and do a test email, once the client is happy with the changes you can go ahead and delete the original inspection report in the property diary as you won’t need it anymore.