While you may manage your own distinct properties in Palace, it's possible you may do property inspections for others, or they may do them on your behalf. For that reason, the properties that you manage may not be the only properties you want on your inspection App. Therefore, you will need to create a separate Palace Mobile account.
To do this:
- Click on Property
- Then click on Property inspections
- Use the drop-down cog
- Click on Account settings
- Click on Sign up
- Enter your email
- Enter your password
- Confirm your password
- Click Sign up when finished
You can now do your first export to your device.
The above article is for the version 1 App for Android and version 2 for Apple.
The Palace Liquid (pink) app is not supported in this article. For more information on this particular app, you will find it in this article titled (New) Palace Liquid App Services
Reaching out to our support team:
When creating a support request please ensure you have placed as much information as possible to help the support agent to investigate your query. I.e., full contact details, contact number, company name and items regarding the issue you are experiencing. I.e., tenant/owner/supplier/property name, a copy of a report (if possible).
If you require additional assistance, click here to submit a support request or click on the pink/white Help button from within Palace.
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