Single Sign-On (SSO) for Office 365


Enhance your Palace login experience with added security and convenience by enabling Single Sign-On (SSO) integration with Office 365. This article provides step-by-step instructions for configuring Office 365 SSO in your Palace database.

This article covers:

About SSO with Office 365

Single Sign-On (SSO) integration with Office 365 allows users to log in to Palace using their Microsoft credentials, streamlining the authentication process and improving security.

Enabling Office 365 SSO

To enable Office 365 SSO for your Palace account, follow these steps:

  • When logging into Palace, you will notice the "Sign in with Microsoft" button alongside the regular login options.

  • Clicking the "Sign in with Microsoft" button will initiate the SSO process. If you are logged into your Microsoft account in the current browser window, the system will attempt to log you in automatically using your Microsoft credentials.

SSO Login Account.png

Linking Accounts

  • If your Microsoft email address matches an existing Palace account, and your Outlook account is managed by your organization, you may need approval before linking the accounts. In such cases, the system will prompt you to seek approval from your organization before proceeding with the account linking process. Accept the permissions window to complete the linking process. Once linked, you'll use your Microsoft credentials for future logins.

Approval sample.png

  • If no matching email address is found or if the account linking process fails, the system will redirect you back to the main login page.

Returning to Palace

  • After successfully signing in with your Microsoft credentials, you'll be redirected back to Palace, granting you access to the system.

Disabling Office 365 SSO

If you decide to disable Office 365 SSO, please follow these steps:

  • Contact our support team to request the deactivation of Office 365 SSO for your Palace account.
  • Once you receive confirmation from our support team that the SSO has been disabled, you should also access your Microsoft account's apps and services page
  • Locate the Palace SSO access entry and revoke access

Additional Information

  • If you have access to multiple databases using the same email address that was set up for SSO, those databases will automatically have SSO connected as well.
  • If you need to deactivate your SSO for any reason, please reach out to our support team, who will assist you with the process.
  • If you have admin access, you will be able to see who in your current list of users has Microsoft SSO enabled based on the icon displayed next to the user's name. 

Video Tutorial

Watch our video tutorial for a visual walkthrough of setting up and using SSO for Office 365 in Palace.


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