Download the Android Inspection Apps

  • Download the Mobile Inspection App for Android.
  • Download MS Teams for Android devices.

Download the Mobile Inspection App for Android.

There are currently 2 versions of the Android Mobile Inspection App.
Version 1: For clients who are using PalaceLive/Liquid.*
Version 2: For clients who are using Palace Liquid.*

Downloading apps to your device is done via the App Store. You can use the below links if you are unsure about how to download apps to your Android device.

Version 1:
Click on the following link or copy and paste it into the web browser on your Android device:
https://play.google.com/store/apps/details?id=com.realbaselive.palace

Palace_Android_App.png


Version 2:

Click on the following link or copy and paste it into the web browser on your Android device:
https://play.google.com/store/apps/details?id=com.realbaselive.liquidpalacePalace_Liquid_Android_App.png

Please Note: The pink Palace Liquid app is available to be downloaded, however, the app may not work on your database if you are not currently using it.
Kindly read the following article for additional information - (New) Liquid Palace App Services

* Regarding which Mobile Inspection App is available to you and your database, kindly submit a request to our support desk for more information. To email support, click here

Download MS Teams for Android devices.

Palace uses Microsoft Teams for screen sharing and screen recording in order to assist our clients with additional support. Microsoft Teams also support mobile devices via the MS Teams app. There are times when the support team would need to do a screen sharing/recording session on your device if the need arises.

If you do not have a Microsoft Teams account or use Microsoft Teams in your organisation, that is OK. You can still use Teams as a guest.

Below is an article that explains how to join a Teams support session via your Internet Browser.
Microsoft Teams - How to Use

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