PLEASE NOTE: We are currently working on this function as it is not calculating exactly right in some cases. We suggest that no one uses the Transfer Function until the update has been released. Please go back to the manual way for now, which is to create the new owner, then duplicate the property and then duplicate the tenancy and do a manual transaction (Refund Rent from the previous owner, Receipt Rent to the new owner). See the 'Change of Owner - Manual Transfer' for further information.
The support team are happy to help and we will let you know when the change has been made.
Thanks for your support with this.