How do I clear an old Charge or Receipt against a Tenant in Tenants other amounts owing

How do I clear an old Charge or Receipt against a Tenant in Tenant other amounts owing

 

If you are just wanting to clear up the Tenants other amounts owing area, so you can archive the tenant, and you know you're not going to be receiving any money from the tenant please do the following ( this will not affect your reconciliation)

 

  • Do a Charge Tenant Debit again but put a negative (-) in front of the amount that matches the original Charge Tenant Debit.
  • Then Process.  This will then act as a reversal of the charge but wont show up on your recon.

 

If you have a Receipt sitting against the Tenant and you would like to clear this amount, All you need to do is a Charge Tenant Debit to clear it out.

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