Sometimes you need to check out more than one key at a time for multiple properties e.g Going to do Inspections.
- Click on View
- System Keys (user)
- You can search by property or you can filter by agent
- Then you can select all the properties that you want to check out keys for
- Then click on the Check Out icon at the bottom of the screen
- It will bring the SMS set up screen
- The top of the screen shows the Agent who belongs to the Property and their cell phone number
- You can also select the creditor (if the key is being checked out to a creditor)
Note: If a cell phone number does not show, you can enter it yourself. - These people will get a SMS (text) reminder if the key does not come back in the allotted time.
- SMS Repeat Reminder (Message): This is what will show on the Text that goes out.
PLEASE NOTE: If you do not want to send a SMS text out, then set the number to 30 or more. DO NOT SET AS ZERO - this will cause a text to go out every 1 hour. - SMS Timing: Initial Days: Whatever number you put here is the number of days that Palace will wait before it sends out the reminder text.
- SMS Timing: Repeat Days: Whatever number you put here is the number of days that Palace will wait after the initial text goes out before it sends a reminder. It will keep doing this until the key has been checked back in.
- Click on Confirm Check Out
- Yes to the Pop Up
- A Ledger will appear for you to print, so that you have the key numbers you require
Note: Please dispose of this report correctly. - Close the report and it will take you back to the key screen
- Close out.
Checking the Keys back in:
- Click on View
- System Keys (user)
- The keys that are checked out will show at the top of the screen
- Select all the keys you want to return
- Click on the Check In icon (bottom of the screen)
- Yes to the pop up
- All done and close out
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