"Do you need to use the Palace app to upload a property inspection video?"

Question:

If I take a video with my phone or other recording device and I'm not using the Palace app, can my owners still view it on the owner portal.

Answer:

Yes. You will need to manually upload your video to your youtube channel manually, but you can then copy and paste the hyperlink to the video in the property diary. Create a diary entry (type: hyperlink) and paste the youtube link in the hyperlink area.

You need to enter the following in the description area or it will not work:
Inspection - Video Link

Once you've done that, and clicked internet transfer, your owners will see the embedded video as part of the owner portal.

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