How can I use the Palace Inspection app for video inspections?

Question:

How can I use the Palace Inspection app for video inspections?

Answer:

Instructions - To set up a YouTube Account/and a new Channel

  • Go to YouTube and click on Sign in (Top Right-hand side of the page)
  • Then click on "Create Account" (UNLESS you already have one) (You may see Create a channel)
  • Follow the prompts
  • If you already have a login then enter your details
  • Click on the Cog YouTube Settings (Top Right-hand corner)
  • Click on "See all my channels or create a new channel"
  • Click on "Create a new channel"
  • Name your channel i.e Property Inspections, then choose Local Business or Place
  • Tick I agree to the Pages Terms and click Finished
  • You can click on Add Channel Art and put a picture there if you wish or your logo
  • Move the mouse to the underneath of that box to the right and a pen will appear, click on it to Edit
  • Click on Channel Settings
  • Fill in the information i.e Country
  • Channel Keywords i.e Inspections
  • Do not let your channel appear in other channels recommendations - Save

Create an account on YouTube

On the Inspection App:

  • Click on Settings, then click login to YouTube
  • Enter your details and click sign in
  • A new page will appear. Click on Accept
  • Now you can take a video
  • Once you have finished the video, you can upload it as normal and it is now back in Palace
  • Tip: Before starting a video inspection you can turn on "Flight Mode" to stop any interruptions to the video. If a call were to come in it could/may stop the video inspection as it could upload or delete and it would need to be done again. Don't forget to turn off Flight Mode when you're done.

 

Reaching out to our support team:

When creating a support request please ensure you have placed as much information as possible to help the support agent to investigate your query. I.e., full contact details, contact number, company name and items regarding the issue you are experiencing. I.e., tenant/owner/supplier/property name, a copy of a report (if possible).

If you require additional assistance, click here to submit a support request or click on the pink/white Help button from within Palace.

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