How come my iPhone/iPad has timed out importing images?

Question:

Half way through importing an inspection with images back to Palace, the I phone has come up with a timed out error 1001 and only half the images have come through.  How do I continue and Why did this happen?

 

Answer:

Iphone has a lock screen and if the screen locks and goes inactive during a transfer then the Palace app stops processing. Do the transfer again and turn off the screen lock before you start to keep the screen active.
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