Why does a Rent "no charge" period show on the arrears list?"

Question:
 New tenant paid first week & got their 2nd week of rent free after moving into a flat & rent summary sheet shows correct free rent but even after doing a rent re-post still showing 7 days on arrears report & in tenant list view. 
 

  

Answer:

The palace reports will reflect an overdue amount until the next rental receipt. Only when the rental receipt has been entered will the details be updated.

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