How to find forgotten Password to iPad/iPhone or Android App

Please log into Palace on your Computer

  • Now go to the agent Tab
  • Type in the System Password
  • Right-click on the Agent (that you wish to get the password for)
  • Click on Authentication - I Link.
  • A pop up will show near the agent's name with the Username and Password you require for the Palace Inspection App
  • Now log into your device with the following username and passwords
  • Save and close the agents Tab 
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