Vote for New Ideas

If you have an idea for a new feature for Palace or see something to be changed we would like to hear from you.

Palace has a voting system where you can add your ideas and also vote for ideas placed by other users.

The following information explains how to sign up and vote for new ideas.

  • Once you have signed into Palace, click on the Vote for New Ideas button.


A new Internet browser window will open taking you to the MRI UserVoice page.

  • At the top right-hand side of the screen, click on Sign In to either sign in or create your Ideas Portal account.

Please note: The account used here is not the same as your Palace login as this is a service outside of Palace. You can use the same Palace login details to create an account so it is easier to remember for repeat visits.


A window will pop up on the screen.

  • Click on Create an account (or use one of the other options.)


  • Enter your email address into the text box and click on VERIFY EMAIL.


Keep an eye on your mailbox's Inbox and also the Spam/Junk Mail in case the email downloads there.


The email's subject may be something like "Confirm Email" and look something like this:


  • Click on the Confirm email for MRI Software UserVoice

The website will load with the following pop-up message:


  • Close this browser window and go back to the UserVoice webpage that was previously opened.
  • Click on Sign In.

Now that your email address has been verified you will need to set up a password.

  • Click on Forgot Password?
  • Reenter your email address and click on VERIFY EMAIL.
  • You will receive another email similar to the previous one. Click on the button Confirm email for MRI Software UserVoice, the above image will appear again and you can now close this browser window/tab.

The UserVoice page will now show a new window where you can add your details. Tick the checkbox to agree to the terms of service and then click on CREATE ACCOUNT.


After clicking on CREATE ACCOUNT you will be signed in and you can now add your ideas and/or vote for new features/changes.

Reaching out to our support team:

When creating a support request please ensure you have placed as much information as possible to help the support agent to investigate your query. I.e., full contact details, contact number, company name and items regarding the issue you are experiencing. I.e., tenant/owner/supplier/property name, a copy of a report (if possible).

If you require additional assistance, click here to submit a support request or click on the pink/white Help button from within Palace.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.