REST (With XML) - Work Orders

How to use the Palace API Web Service (Work Orders)

Palace offers the ability to perform various functions through a secure API Web Service.  This article describes the REST endpoint and contracts for 'Work Orders' in Palace in order.

  • GET: Work Order List - All Available (Detailed)
  • GET: Work Order List - Summary (By Supplier)
  • POST: Work Order Status - Update (By Job Number)
  • POST: Work Order Details - Insert (XML Model)
  • POST: Work Order Details - Update (XML Model)
  • Work Order Details - Model Definition

GET (Service Name 'ViewAllDetailedWorkOrdersAvailable')

NZ: https://serviceapi.realbaselive.com/Service.svc/RestService/ViewAllDetailedWorkOrdersAvailable
Aus: https://serviceapia.realbaselive.com/Service.svc/RestService/ViewAllDetailedWorkOrdersAvailable

(List of all 'Available' Work Orders - i.e. Work Orders that are still outstanding)

XSD Definition

<xs:complexType name="ViewAllDetailedWorkOrdersAvailable">
<xs:sequence>
<xs:name="AgentCode" nillable="true" type="xs:string"/>
<xs:name="ExpenseCode" nillable="true" type="xs:string"/>
<xs:name="ExpenseDescription" nillable="true" type="xs:string"/>
<xs:name="PropertyCode" nillable="true" type="xs:string"/>
<xs:name="SupplierCode" nillable="true" type="xs:string"/>
<xs:name="WorksOrderAgentUsername" nillable="true" type="xs:string"/>
<xs:name="WorksOrderChangeCode" type="xs:long"/>
<xs:name="WorksOrderCode" nillable="true" type="xs:string"/>
<xs:name="WorksOrderCreatedViaApp" type="xs:boolean"/>
<xs:name="WorksOrderDateEntered" nillable="true" type="xs:string"/>
<xs:name="WorksOrderDateScheduled" nillable="true" type="xs:string"/>
<xs:name="WorksOrderDescription" nillable="true" type="xs:string"/>
<xs:name="WorksOrderEstimatedAmount" type="xs:double"/>
<xs:name="WorksOrderJobAction" nillable="true" type="xs:string"/>
<xs:name="WorksOrderJobNo" nillable="true" type="xs:string"/>
<xs:name="WorksOrderOwnerFullName" nillable="true" type="xs:string"/>
<xs:name="WorksOrderPropertyAddress" nillable="true" type="xs:string"/>
<xs:name="WorksOrderSentViaEmail" type="xs:boolean"/>
<xs:name="WorksOrderSupplierFullName" nillable="true" type="xs:string"/>
<xs:name="WorksOrderSupplierInvoiceAmount" type="xs:double"/>
<xs:name="WorksOrderSupplierInvoiceDate" nillable="true" type="xs:string"/>
<xs:name="WorksOrderSupplierInvoiceDescription" nillable="true" type="xs:string"/>
<xs:name="WorksOrderSupplierInvoiceDueDate" nillable="true" type="xs:string"/>
<xs:name="WorksOrderSupplierInvoiceExcludeFees" type="xs:boolean"/>
<xs:name="WorksOrderSupplierInvoicePriority" nillable="true" type="xs:string"/>
<xs:name="WorksOrderSupplierInvoiceReference" nillable="true" type="xs:string"/>
<xs:name="WorksOrderTenancyChargeAmount" type="xs:double"/>
<xs:name="WorksOrderTenancyChargeTracking" type="xs:boolean"/>
<xs:name="WorksOrderTenancyInvoiceDescription" nillable="true" type="xs:string"/>
<xs:name="WorksOrderTenancyInvoiceDueDate" nillable="true" type="xs:string"/>
<xs:name="WorksOrderTenancyName" nillable="true" type="xs:string"/>
</xs:sequence>
</xs:complexType>

Example


<ViewAllDetailedWorkOrdersAvailable>
   <AgentCode>RBAG000001</AgentCode>
   <ExpenseCode>PC</ExpenseCode>
   <ExpenseDescription>Pest Control</ExpenseDescription>
   <PropertyCode>RBPR000001</PropertyCode>
   <SupplierCode>RBCR000010</SupplierCode>
   <WorksOrderAgentUsername>RBRE002558</WorksOrderAgentUsername>
   <WorksOrderChangeCode>1</WorksOrderChangeCode>
   <WorksOrderCode>RBRE002558</WorksOrderCode>
   <WorksOrderCreatedViaApp>false</WorksOrderCreatedViaApp>
   <WorksOrderDateEntered>17/02/2006 11:27:52 a.m.</WorksOrderDateEntered>
   <WorksOrderDateScheduled>17/02/2006 12:00:00 a.m.</WorksOrderDateScheduled>
   <WorksOrderDescription>
Replace all door locks and supply 3 x sets of keys. 2 sets to be left with tenant and 1 set to be supplied to Great Views Property Management. </WorksOrderDescription> <WorksOrderEstimatedAmount>182</WorksOrderEstimatedAmount> <WorksOrderJobAction>Work Invoiced</WorksOrderJobAction> <WorksOrderJobNo>RBWO000245</WorksOrderJobNo> <WorksOrderOwnerFullName>Marion Maurice</WorksOrderOwnerFullName> <WorksOrderPropertyAddress>24 Enter Drive, Te Atatu Peninsula</WorksOrderPropertyAddress> <WorksOrderSentViaEmail>false</WorksOrderSentViaEmail> <WorksOrderSupplierFullName>A1 Locksmiths</WorksOrderSupplierFullName> <WorksOrderSupplierInvoiceAmount>182</WorksOrderSupplierInvoiceAmount> <WorksOrderSupplierInvoiceDate/> <WorksOrderSupplierInvoiceDescription/> <WorksOrderSupplierInvoiceDueDate/> <WorksOrderSupplierInvoiceExcludeFees>true</WorksOrderSupplierInvoiceExcludeFees> <WorksOrderSupplierInvoicePriority>1</WorksOrderSupplierInvoicePriority> <WorksOrderSupplierInvoiceReference/> <WorksOrderTenancyChargeAmount>0</WorksOrderTenancyChargeAmount> <WorksOrderTenancyChargeTracking>false</WorksOrderTenancyChargeTracking> <WorksOrderTenancyInvoiceDescription/> <WorksOrderTenancyInvoiceDueDate/> <WorksOrderTenancyName/> </ViewAllDetailedWorkOrdersAvailable>

GET (Service Name 'ViewSummaryWorkOrdersAvailable/{SupplierCode')


NZ: https://serviceapi.realbaselive.com/Service.svc/RestService/ViewSummaryWorkOrdersAvailable
Aus: https://serviceapia.realbaselive.com/Service.svc/RestService/ViewSummaryWorkOrdersAvailable

(List of all Summary 'Available' Work Orders per Supplier - i.e. Work Orders that are still outstanding)

XSD Definition 

<xs:complexType name="ViewSummaryWorkOrders">
<xs:sequence>
<xs:name="WorkOrderAgentCode" nillable="true" type="xs:string"/>
<xs:name="WorkOrderAgentEmail" nillable="true" type="xs:string"/>
<xs:name="WorkOrderAgentFullName" nillable="true" type="xs:string"/>
<xs:name="WorkOrderAgentPhone" nillable="true" type="xs:string"/>
<xs:name="WorkOrderDateEntered" nillable="true" type="xs:string"/>
<xs:name="WorkOrderDateScheduled" nillable="true" type="xs:string"/>
<xs:name="WorkOrderDescription" nillable="true" type="xs:string"/>
<xs:name="WorkOrderEstimatedCost" type="xs:double"/>
<xs:name="WorkOrderJobAction" nillable="true" type="xs:string"/>
<xs:name="WorkOrderJobNo" nillable="true" type="xs:string"/>
<xs:name="WorkOrderPropertyAddress" nillable="true" type="xs:string"/>
<xs:name="WorkOrderPropertyCode" nillable="true" type="xs:string"/>
<xs:name="WorkOrderSupplierCode" nillable="true" type="xs:string"/>
<xs:name="WorkOrderSupplierEmail" nillable="true" type="xs:string"/>
<xs:name="WorkOrderSupplierFullName" nillable="true" type="xs:string"/>
<xs:name="WorkOrderSupplierPhone" nillable="true" type="xs:string"/>
<xs:name="WorkOrderSupplierSortCode" nillable="true" type="xs:string"/>
<xs:name="WorkOrderTenancies" nillable="true" type="tns:ArrayOfViewSummaryWorkOrderTenancies"/>
</xs:sequence>
 
<xs:complexType name="ViewSummaryWorkOrderTenancies">
<xs:sequence>
<xs:name="WorkOrderHeadTenantEmail" nillable="true" type="xs:string"/>
<xs:name="WorkOrderHeadTenantFirstName" nillable="true" type="xs:string"/>
<xs:name="WorkOrderHeadTenantFullName" nillable="true" type="xs:string"/>
<xs:name="WorkOrderHeadTenantLastName" nillable="true" type="xs:string"/>
<xs:name="WorkOrderHeadTenantPhoneHome" nillable="true" type="xs:string"/>
<xs:name="WorkOrderHeadTenantPhoneMobile" nillable="true" type="xs:string"/>
<xs:name="WorkOrderHeadTenantPhoneWork" nillable="true" type="xs:string"/>
<xs:name="WorkOrderTenancyCode" nillable="true" type="xs:string"/>
<xs:name="WorkOrderTenancyEmail" nillable="true" type="xs:string"/>
<xs:name="WorkOrderTenancyName" nillable="true" type="xs:string"/>
<xs:name="WorkOrderTenancyPhone1" nillable="true" type="xs:string"/>
<xs:name="WorkOrderTenancyPhone2" nillable="true" type="xs:string"/>
<xs:name="WorkOrderTenancySortCode" nillable="true" type="xs:string"/>
</xs:sequence>
</xs:complexType>
 
Example

<ViewSummaryWorkOrders>
   <WorkOrderAgentCode>RBAG000029</WorkOrderAgentCode>
   <WorkOrderAgentEmail>jiffy@realbaselive.com</WorkOrderAgentEmail>
   <WorkOrderAgentFullName>Duncan Abbott</WorkOrderAgentFullName>
   <WorkOrderAgentPhone/>
   <WorkOrderDateEntered>20/07/2016 11:15:40 a.m.</WorkOrderDateEntered>
   <WorkOrderDateScheduled>30/06/2016 12:00:00 a.m.</WorkOrderDateScheduled>
   <WorkOrderDescription>Replace all the locks at the back</WorkOrderDescription>
   <WorkOrderEstimatedCost>89</WorkOrderEstimatedCost>
   <WorkOrderJobAction>Authority Granted</WorkOrderJobAction>
   <WorkOrderJobNo>RBWO000593</WorkOrderJobNo>
   <WorkOrderPropertyAddress>7 Glengarry Road, Glen Eden, Auckland</WorkOrderPropertyAddress>
   <WorkOrderPropertyCode>RBPR001245</WorkOrderPropertyCode>
   <WorkOrderSupplierCode>RBCR000010</WorkOrderSupplierCode>
   <WorkOrderSupplierEmail>allan@realbaselive.com</WorkOrderSupplierEmail>
   <WorkOrderSupplierFullName>A1 Locksmiths</WorkOrderSupplierFullName>
   <WorkOrderSupplierPhone>021 956 4747</WorkOrderSupplierPhone>
   <WorkOrderSupplierSortCode>A1 Locksmiths</WorkOrderSupplierSortCode>
   <WorkOrderTenancies>
      <ViewSummaryWorkOrderTenancies>
         <WorkOrderHeadTenantEmail/>
         <WorkOrderHeadTenantFirstName>Mickey</WorkOrderHeadTenantFirstName>
         <WorkOrderHeadTenantFullName>Mickey Moose</WorkOrderHeadTenantFullName>
         <WorkOrderHeadTenantLastName>Moose</WorkOrderHeadTenantLastName>
         <WorkOrderHeadTenantPhoneHome/>
         <WorkOrderHeadTenantPhoneMobile/>
         <WorkOrderHeadTenantPhoneWork/>
         <WorkOrderTenancyCode>RBTG001406</WorkOrderTenancyCode>
         <WorkOrderTenancyEmail/>
         <WorkOrderTenancyName>Mickey Moose</WorkOrderTenancyName>
         <WorkOrderTenancyPhone1/>
         <WorkOrderTenancyPhone2/>
         <WorkOrderTenancySortCode>Moose</WorkOrderTenancySortCode>
      </ViewSummaryWorkOrderTenancies>
      <ViewSummaryWorkOrderTenancies>
         <WorkOrderHeadTenantEmail/>
         <WorkOrderHeadTenantFirstName/>
         <WorkOrderHeadTenantFullName>Ryan Peters</WorkOrderHeadTenantFullName>
         <WorkOrderHeadTenantLastName>Peters</WorkOrderHeadTenantLastName>
         <WorkOrderHeadTenantPhoneHome/>
         <WorkOrderHeadTenantPhoneMobile/>
         <WorkOrderHeadTenantPhoneWork/>
         <WorkOrderTenancyCode>RBTG001407</WorkOrderTenancyCode>
         <WorkOrderTenancyEmail/>
         <WorkOrderTenancyName>Ryan Peters</WorkOrderTenancyName>
         <WorkOrderTenancyPhone1/>
         <WorkOrderTenancyPhone2/>
         <WorkOrderTenancySortCode>Peters</WorkOrderTenancySortCode>
      </ViewSummaryWorkOrderTenancies>
   </WorkOrderTenancies>
</ViewSummaryWorkOrders>

 


 POST (Service Name 'UpdateWorkOrderJobAction/{WorkOrderCode}')


NZ: https://serviceapi.realbaselive.com/Service.svc/RestService/UpdateWorkOrderJobAction
Aus: https://serviceapia.realbaselive.com/Service.svc/RestService/UpdateWorkOrderJobAction

(Update the 'Job Action' only in a Work Order)

XSD Definition (RETURNS Response)

(NOTE: Non-Mandatory elements may be missing, but existing elements must be  in the correct order as listed below)

strDiaryJobAction limited to the following list...

  • Action On Vacating
  • Authority Granted
  • Authority Requested
  • Quote Authorised
  • Quote Declined
  • Quote Requested
  • Work Cancelled
  • Work Completed
  • Work In Progress
  • Work Invoiced
  • Invoice Sent to Owner

Blue = Date Formats (Must be yyyy-MM-dd)
Red = Mandatory 

<xs:element name="UpdateWorkOrderAction">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="strDiaryCode" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="strDiaryJobAction" nillable="true" type="xs:string"/>
</xs:sequence>
</xs:complexType>
</xs:element>

<xs:element name="UpdateWorkOrderActionResponse">
<xs:complexType>
<xs:sequence>
<xs:element minOccurs="0" name="UpdateWorkOrderActionResult" nillable="true" type="xs:string"/>
</xs:sequence>
</xs:complexType>
</xs:element>
  
Example
POST /service.svc/RestService/UpdateWorkOrderJobAction/RBRE015763 
HTTP/1.1
HOST: lpdevvm-shared
 content-type: application/xml
 authorization: Basic ZHVuY2FuQGdldHBhbGFjZS5jb206VGVzdA==
 content-length: 99
 
<string xmlns="http://schemas.microsoft.com/2003/10/Serialization/">
 Action on Vacating
</string>
 

POST (Service Name 'v2InsertWorkOrder')


NZ: https://serviceapi.realbaselive.com/Service.svc/RestService/v2InsertWorkOrder
Aus: https://serviceapia.realbaselive.com/Service.svc/RestService/v2InsertWorkOrder

(Insert a 'Work Order' - All Details Required)

XSD Definition (RETURNS Response)

(NOTE: Non-Mandatory elements may be missing, but existing elements must be  in the correct order as listed below)

Blue = Date Formats (Must be yyyy-MM-dd)
Red = Mandatory 

<xs:complexType name="v2WorkOrderDetail">
<xs:sequence>
<xs:element minOccurs="0" name="AgentCode" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="PropertyCode" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="SupplierCode" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="TenancyCode" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="WorkOrderDateScheduled" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="WorkOrderDescription" nillable="true" type="xs:string"/>
<xs:element name="WorkOrderDiaryJobNo" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="WorkOrderEstimatedCost" type="xs:double"/>
<xs:element minOccurs="0" name="WorkOrderExcludeFees" type="xs:boolean"/>
<xs:element minOccurs="0" name="WorkOrderJobAction" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="WorkOrderNotes" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="WorkOrderPriority" type="xs:int"/>
<xs:element minOccurs="0" name="WorkOrderSupplierInvoiceDescription" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="WorkOrderTenancyInvoiceDescription" nillable="true" type="xs:string"/>
</xs:sequence>
</xs:complexType>

<xs:element name="v2InsertWorkOrderResponse">
<xs:complexType>
<xs:sequence>
<xs:name="v2InsertWorkOrderResult" nillable="true" type="xs:string"/> (Success: DiaryJobNo)
</xs:sequence>
</xs:complexType>
</xs:element>

Example

<v2WorkOrderDetail xmlns="http://schemas.datacontract.org/2004/07/WCFServicePalaceAPI">
  <AgentCode>RBAG000001</AgentCode>
  <PropertyCode>RBPR001287</PropertyCode>
  <SupplierCode>RBCR000302</SupplierCode>
  <TenancyCode>RBTG002020</TenancyCode>
  <WorkOrderDateScheduled>2017-09-18</WorkOrderDateScheduled>
  <WorkOrderDescription>Fix the garage door</WorkOrderDescription>
  <WorkOrderEstimatedCost>300.43</WorkOrderEstimatedCost>
  <WorkOrderExcludeFees>false</WorkOrderExcludeFees>
  <WorkOrderJobAction>Quote Declined</WorkOrderJobAction>
  <WorkOrderNotes>Some new work order notes on this great work order</WorkOrderNotes>
  <WorkOrderPriority>1</WorkOrderPriority>
  <WorkOrderSupplierInvoiceDescription>We fixed the garage door and will be charging the 'Tenancy'</WorkOrderSupplierInvoiceDescription>
  <WorkOrderTenancyInvoiceDescription>You will be charged for breaking the garage door</WorkOrderTenancyInvoiceDescription>
</v2WorkOrderDetail>


POST (Service Name 'v2UpdateWorkOrder')


NZ: https://serviceapi.realbaselive.com/Service.svc/RestService/v2UpdateWorkOrder
Aus: https://serviceapia.realbaselive.com/Service.svc/RestService/v2UpdateWorkOrder

(Update a 'Work Order' - All Details Required)

XSD Definition (RETURNS Response)

(NOTE: Non-Mandatory elements may be missing, but existing elements must be  in the correct order as listed below)

Blue = Date Formats (Must be yyyy-MM-dd)
Red = Mandatory 

<xs:complexType name="v2WorkOrderDetail">
<xs:sequence>
<xs:element minOccurs="0" name="AgentCode" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="PropertyCode" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="SupplierCode" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="TenancyCode" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="WorkOrderDateScheduled" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="WorkOrderDescription" nillable="true" type="xs:string"/>
<xs:element name="WorkOrderDiaryJobNo" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="WorkOrderEstimatedCost" type="xs:double"/>
<xs:element minOccurs="0" name="WorkOrderExcludeFees" type="xs:boolean"/>
<xs:element minOccurs="0" name="WorkOrderJobAction" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="WorkOrderNotes" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="WorkOrderPriority" type="xs:int"/>
<xs:element minOccurs="0" name="WorkOrderSupplierInvoiceDescription" nillable="true" type="xs:string"/>
<xs:element minOccurs="0" name="WorkOrderTenancyInvoiceDescription" nillable="true" type="xs:string"/>
</xs:sequence>
</xs:complexType>

<xs:element name="v2InsertWorkOrderResponse">
<xs:complexType>
<xs:sequence>
<xs:name="v2InsertWorkOrderResult" nillable="true" type="xs:string"/> (Success: DiaryJobNo)
</xs:sequence>
</xs:complexType>
</xs:element>

Example

<v2WorkOrderDetail xmlns="http://schemas.datacontract.org/2004/07/WCFServicePalaceAPI">
  <AgentCode>RBAG000001</AgentCode>
  <PropertyCode>RBPR001287</PropertyCode>
  <SupplierCode>RBCR000302</SupplierCode>
  <TenancyCode>RBTG002020</TenancyCode>
  <WorkOrderDateScheduled>2017-09-18</WorkOrderDateScheduled>
  <WorkOrderDescription>Fix the garage door</WorkOrderDescription>
  <WorkOrderDiaryJobNo>RBWO0006587</WorkOrderDiaryJobNo>
  <WorkOrderEstimatedCost>300.43</WorkOrderEstimatedCost>
  <WorkOrderExcludeFees>false</WorkOrderExcludeFees>
  <WorkOrderJobAction>Quote Declined</WorkOrderJobAction>
  <WorkOrderNotes>Some new work order notes on this great work order</WorkOrderNotes>
  <WorkOrderPriority>1</WorkOrderPriority>
  <WorkOrderSupplierInvoiceDescription>We fixed the garage door and will be charging the 'Tenancy'</WorkOrderSupplierInvoiceDescription>
  <WorkOrderTenancyInvoiceDescription>You will be charged for breaking the garage door</WorkOrderTenancyInvoiceDescription>
</v2WorkOrderDetail>

 


Work Order Details (Model Definition)

Definitions

 Field Name Definition
 AgentCode

 Agent Association: Code can be obtained from GET (Following contract):

 NZ
 https://serviceapi.realbaselive.com/Service.svc/RestService/ViewAllDetailedAgent

 AUS
 https://serviceapia.realbaselive.com/Service.svc/RestService/ViewAllDetailedAgent

 PropertyCode Code can be obtained from GET (Following contract):

 NZ
 https://serviceapi.realbaselive.com/Service.svc/RestService/ViewAllDetailedProperty

 AUS
 https://serviceapia.realbaselive.com/Service.svc/RestService/ViewAllDetailedProperty

 SupplierCode Code can be obtained from GET (Following contract):

 NZ
https://serviceapi.realbaselive.com/Service.svc/RestService/ViewAllDetailedSupplier

 AUS
 https://serviceapia.realbaselive.com/Service.svc/RestService/ViewAllDetailedSupplier

 TenancyCode

 Group Association: Code can be obtained from GET (Following contract):

 NZ
https://serviceapi.realbaselive.com/Service.svc/RestService/ViewAllDetailedTenancy

 AUS
https://serviceapia.realbaselive.com/Service.svc/RestService/ViewAllDetailedTenancy

 WorkOrderDateScheduled 

 What date the work is scheduled for (yyyy-MM-dd)

 WorkOrderDescription

 The description of the work to be done.

 WorkOrderDiaryJobNo

 Returns on 'Insert'.  Must be supplied for 'Update'.  Ignored if supplied for 'Insert'.

 WorkOrderEstimatedCode

 Cost estimated for performing work described

 WorkOrderExcludeFees

 Boolean (True = Exclude any standard fees for performing this job / False = Include standard fees for performing this job.

 WorkOrderJobAction

 Limited to the following list...

  • Action On Vacating
  • Authority Granted
  • Authority Requested
  • Quote Authorised
  • Quote Declined
  • Quote Requested
  • Work Cancelled
  • Work Completed
  • Work In Progress
  • Work Invoiced
  • Invoice Sent to Owner
 WorkOrderNotes

 Notes for 'Property Managers'.  Does not show on work order and is considered private in this sense.

 WorkOrderPriority

 Integer Value described as follows...

  • 1 = High
  • 2 = Medium
  • 3 = Low
  • 4 = Pending
 WorkOrderSupplierInvoiceDescription

 If an invoice is raised for the 'Property'.  This will be the description to show on 'Owner Statement' should a transaction be processed.

 WorkOrderTenancyInvoiceDescription

 If an invoice is raised for the 'Tenancy'.  This will be the description on the invoice sent to the 'Tenancy'.

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