BPAY Setup and Running

BPAY is an electronic Bill payment system in Australia which enables payments to be made through a financial institution’s online, mobile or telephone banking facility to organizations which are registered BPAY billers. Palace manages this for you but there are a couple of things to set up.


Note: The below examples are shown using our test database, bank account names and/or numbers will not directly match your setup.

Setting up your company BPay ID

Open up your system bank settings from the left hand side menu.

Enter in your BPAY biller ID in the highlighted area below and proceed to Save & Close.
If you are unsure of what your code is, contact your bank and they will be able to provide you with your specific BPAY ID

Setting up a Supplier for BPAY

Set up the Supplier as normal, making sure the payment type is set to Direct Credit under the financial tab. Click on the drop box by the supplier edit button and select the option ‘Bank Accounts’.

In the bank accounts screen click on ‘create new’ and begin to enter the account details. The account number will need to be entered as 0’s configured to match the guide towards the bottom of your screen. BSB (3-3)/ Account (6+)


Account name can have anything, e.g BPAY or the Company name.

The BPAY Biller Code is the crucial part. It must have the accurate Biller Code. Ensure to confirm this code with the supplier.

Once all the details are correctly entered in, click ‘save changes’ to close and save the details.


Fill in the Invoice Supplier screen as normal, but remember the full BPAY Reference Number needs to be entered in the Inv. No. field. This is a specific number relating to the Invoice. (This is not the creditor BPAY number)


Paying the Supplier by BPAY

Generate the Supplier payments as normal and then proceed to process the payments. Once the payments have gone through successfully click on ‘Online file’ from your transaction home screen (top right hand-side) to generate your file to upload to the bank.

When you go to generate the file, drop down the list and select the BPAY option at the top of your online file screen as per screen shot.

Proceed to generate and enter the file name, download your file and it will auto save to your designated downloads folder.


HINT: The file format generated will depend on your bank.

If you notice that you do not have the drop box available and you have followed all of the above, please contact our support team who will be able to assist further.



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