BPAY Setup and Running


BPAY is a widely used electronic bill payment system in Australia. It allows customers to pay their bills through their bank's online or mobile banking platform. Palace manages this for you, however, there are a few things to set up.

This article covers:

Set up your company BPAY ID

  • Go to System > System bank
  • Click on the system account
  • Enter your BPAY ID
  • Click Save changes

If you are unsure of what your code is, contact your bank and they will be able to provide you with your specific BPAY ID.

Set up a supplier for BPAY

Add a supplier profile as normal, ensuring the payment type is set to Direct Credit under the financial tab.

  • Go to Supplier > Current suppliers
  • Search for your supplier
  • Select the drop-down menu next to Edit
  • Click on Bank Account
  • Select Create New
  • Enter the account details



  • The account number must be entered as 0s configured to match the guide towards the bottom of your screen. BSB (3-3)/ Account (6+)
  • The account name can be anything, e.g. BPAY or the company name
  • The BPAY Biller Code is the crucial part. It must have the accurate Biller Code. Confirm this code with the supplier


  • Once all the details are correctly entered, click Save changes


Fill in the Invoice Supplier screen as normal, but remember the full BPAY Reference Number needs to be entered in the Inv. No. field. This is a specific number relating to the Invoice. (This is not the creditor BPAY Number).


Pay the supplier by BPAY

Generate the Supplier payments as normal and then proceed to process the payments. Once the payments have gone through successfully click on Online file from your transaction home screen (top right-hand side) to generate your file to upload to the bank.

When you go to generate the file, drop down the list and select the BPAY option at the top of your online file screen as per the screenshot.

Proceed to generate and enter the file name, download your file and it will auto save to your designated downloads folder.

Hint: The file format generated will depend on your bank.



If you have followed the above steps and you notice you do not have the drop-down box available, please contact our support team who will be able to assist further.

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