Check for valid email addresses

Summary

Many email troubleshooting issues arise from typing the email address incorrectly in Palace, clients may have updated or, changed their email address, or the contact has left the company, leading to a closed mailbox.

This article covers:


Check the email address

  • Click on email checker to open the website and enter the address to confirm if it is a valid address.
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  • If the email address is invalid you will see the below result
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  • You can:
    • Check the spelling
    • Contact the company to confirm if the email address is correct or
    • If the company has an alternative address that can be used
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