Holiday Guest - Refunding the Deposit

There are two types of Deposits

1. A part payment of their whole rent amount. You will only need these instructions if you put it in a holding ledger to be used for rent later

1. A holding deposit that is refundable to the tenant after the holiday is completed

Note: Currently we will be doing a negative transaction to refund the deposit. Please ALWAYS follow these instructions and DO NOT use any of the Refund transactions in Palace

• Go to Financial, Transactions
• Select Receipt Holiday Guest (Multiple)
• Click Generate

• Select the Guest
  
  
• Select the Receipt Bond Ledger and then put in the amount with a – sign in front of it
• If you are receipting it back in as rent, then pick Receipt Rent and put the amount again but as normal
• If you are giving the money back to the Guest then just leave as the one transaction and click process
• Remember you will need to pay in bank manually at this stage.